These Terms & Conditions apply to your use of the Canterbury Podiatry website and to appointments booked with Canterbury Podiatry.
By accessing this website or booking an appointment with us, you agree to these Terms & Conditions.
Canterbury Podiatry is a private podiatry practice based in Canterbury, Kent, providing a range of podiatry services through HCPC-registered podiatrists.
Appointments can be booked:
Appointments are managed using Cliniko, our secure online practice management system.
When booking online, you will be able to select your preferred practitioner and available appointment time where applicable.
A booking is not confirmed until you receive confirmation from Canterbury Podiatry.
The prices displayed on our website may vary depending on the assessment, treatment required and the complexity of your condition. If you are unsure which appointment type to book, please contact our Care Team, who will be happy to advise you.
To secure your appointment, a non-refundable booking deposit of 40% is required at the time of booking. Booking deposits are processed securely through Stripe and will be deducted from the total cost of your treatment.
If you need to cancel or rearrange your appointment, please notify our care team at least 24 hours before your scheduled appointment. Provided the required notice is given, your 40% deposit can be transferred to a new appointment date.
Payment of any remaining balance is due at the end of your appointment unless otherwise agreed. Payments made at the clinic are processed securely through SumUp.
We currently accept:
Any fee confirmed at the time of booking will be honoured, even if our prices change before your appointment.
If you need to cancel or rearrange your appointment, we kindly ask that you provide at least 24 hours' notice.
Appointments cancelled with less than 24 hours' notice, or appointments where a patient does not attend without notifying us, may be charged 100% of the appointment fee.
Cancellation charges help ensure appointment availability for other patients.
Canterbury Podiatry works with a number of independent self-employed associate podiatrists who provide clinical services from our practice.
Although appointments may be booked through the Canterbury Podiatry booking system, each associate practitioner is an independent healthcare professional and is solely responsible for the assessment, diagnosis, treatment and clinical decisions relating to the care they provide.
All associate practitioners are responsible for maintaining appropriate HCPC registration, professional indemnity insurance and public liability insurance in accordance with professional requirements.
Canterbury Podiatry provides consulting facilities, reception services and administrative support to associate practitioners.
Nothing within these Terms & Conditions excludes or limits any liability that cannot legally be excluded under the laws of England and Wales.
Our podiatrists will always discuss appropriate treatment options with you before treatment begins.
While every effort is made to achieve the best possible outcome, no medical treatment can guarantee a particular result. Treatment outcomes vary depending on the individual, their medical history and how they respond to treatment.
You are responsible for providing accurate medical information and informing your clinician of any changes to your health, medication or circumstances that may affect your treatment.
Canterbury Podiatry uses Cliniko, a secure practice management system, to manage appointments, maintain clinical records and securely store relevant patient information.
By attending an appointment, you acknowledge that your personal information will be processed in accordance with our Privacy Policy and applicable UK data protection legislation.
The information provided on this website is intended for general information only and should not be considered medical advice.
Website content should not replace an assessment by a qualified healthcare professional. If you have concerns about your foot health, we recommend booking an appointment for an individual assessment.
Whilst we make every effort to ensure that information on this website is accurate and up to date, Canterbury Podiatry accepts no responsibility for any loss arising from reliance on information contained on this website.
Nothing in these Terms & Conditions excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any liability that cannot legally be excluded under the laws of England and Wales.
Canterbury Podiatry is committed to protecting your personal information and handling it responsibly in accordance with UK data protection legislation.
We use Cliniko, a secure practice management system, to manage appointments, maintain clinical records, securely store patient information and communicate with patients.
Cliniko is designed to support compliance with UK GDPR and uses appropriate technical and organisational measures to protect personal data. Cliniko acts as a data processor on our behalf, while Canterbury Podiatry remains the data controller responsible for your personal information.
Your personal information will only be used for purposes relating to your care, the administration of our services, legal and regulatory obligations, or where otherwise permitted or required by law. We will never sell your personal information to third parties.
We aim to keep our website available at all times but cannot guarantee uninterrupted access.
We may suspend or withdraw parts of the website temporarily for maintenance, updates or technical reasons.
Canterbury Podiatry reserves the right to amend these Terms & Conditions at any time.
Any updates will be published on this page with the revised
Last Updated - July 2026
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